Apple Interview Question: What would you do if, on a pr... | Glassdoor

Interview Question

Concierge Interview Denver, CO

What would you do if, on a product release day, 5 people

  were yelling at you, and trying to get your attention, all at once?
Tags:
customer service, apple computer, working at apple, customer care
Answer

Interview Answer

3 Answers

6

Take it one person at a time. Acknowledge all of the customers and assure them that you'll be right with them.

Interview Candidate on Apr 6, 2009
1

Remind calm, ask them if they can wait just for a bit til you finished doing business with the customer. One by one helping them out and understand taking time and patience. learning their time very valuable that I take this seriously to make sure everyone gets out calmly and happy.

Anonymous on Feb 4, 2019
0

Remain steady and focus, remind them all they will be taken care of in an orderly fashion. Kindly you state you are one person and can only take one person at a time and to please be patient

Anonymous on Oct 3, 2019

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