University of California Berkeley Interview Question: When a conflict comes up in c... | Glassdoor

Interview Question

Literacy Tutor Interview Berkeley, CA

When a conflict comes up in class, what would be your first

  approach at handling the situation?

Interview Answer

1 Answer


This is a very general question and there are many adequate answers, I feel. I would recommend describing a specific scenario of a conflict between student and student or teacher and student. My response was just to stay calm at all time, as kids are very perceptive to negative reactions, and use any method that prolongs the situation and allow the student to blow some heat off. After they reach a more reasonable state, I would make sure that everybody is okay and then move on from the situation. Often time, with younger kids, conflicts are forgotten within a couple hours, so the most important part that I prioritize is to avoid the escalation of dispute.

Interview Candidate on May 10, 2012

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