U.S. Bank Interview Question: When was a time you went abov... | Glassdoor

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Interview Question

Personal Banker Interview San Jose, CA

When was a time you went above and beyond for a customer?


Interview Answer

1 Answer


About a year ago during our anniversary sale, I was able to personal
Shop for my customer Stephanie Tarzan. She scheduled an appointment and came in and we spent six hours shipping around nordstrom for herself and her family.
I went in the back to grab hard to find items for her I reaserch et in the computer when I couldn't find an item there. I had alterations press and clean her be suits for her husband. I even got her coffee when she was thirsty. I didn't take a break that say because se was my priority that day. In the end it was worth it because she spent 5200 dollars that day with me. When in with a customer. They are all that matters. I put them first.

Monet on May 22, 2012

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