Whole Foods Market Customer Service Interview Questions | Glassdoor

Whole Foods Market Customer Service Interview Questions

Interviews at Whole Foods Market

34 Interview Reviews

Experience

Experience
70%
18%
12%

Getting an Interview

Getting an Interview
70%
17%
10%
3

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy

 

Customer Service Interview

Anonymous Interview Candidate
No Offer
Neutral Experience
Easy Interview

Interview

Took about 3 weeks to get a call, met up at the store and sat in the front with the interviewer reading questions from a paper. They said after the interview there were a couple other people being interviewed and I would get a call. I never got a call.

Interview Questions

  • What is your favorite thing from Whole Foods?   1 Answer

Other Interview Reviews for Whole Foods Market

  1.  

    Customer Service Interview

    Anonymous Employee in Fremont, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Whole Foods Market (Fremont, CA) in May 2015.

    Interview

    very quick and informal, sat in the dining area of the store with two of the managers, they asked all the "regular" interview questions, wasn't thrown for any loops, immediately after the interview they gave me a call and hired me, it was the quickest and easiest interview process I've gone through

    Interview Questions

    • What skill do you posses that would make you a good fit for the customer service area?   Answer Question

  2.  

    Customer Service Interview

    Anonymous Employee in Brooklyn, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Whole Foods Market (Brooklyn, NY).

    Interview

    Group interview, went around to ask name previous job and why you want to work here. Gave out a exercise to groups on different customer service scenarios and how they will handle the situation. Take lead because they want to see leaders.

    Interview Questions

    • Why do you want to work here?
      What’s customer service to you?   Answer Question
  3.  

    Customer Service Interview

    Anonymous Employee in Washington, DC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Whole Foods Market (Washington, DC) in May 2017.

    Interview

    It was a group interview. The interviewer would ask a question and each person responded to the question. The questions asked were very basic and pretty easy to answer. The interview was informal compared to other interviews.

    Interview Questions


  4.  

    Customer Service Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Whole Foods Market (Orlando, FL) in March 2017.

    Interview

    I applied online a little over a month ago and then received an email about a job fair. It was held in the cafe seating area. I met with two people from the Customer Service team and was asked a few scenario and personality questions. Took about seven minutes then I had an interview with the Store Manager and was asked similar questions and was offered the job on the spot. Kind of intimating just because I never went to a job fair before.

    Interview Questions

    • Tell me about yourself.   Answer Question
    • Out of all the other candidates we met with today, why should we pick you?   Answer Question
    • When was a time you received bad customer service? When was a time you received excellent customer service? How would you use these experiences to make your customer service better?   Answer Question
    • What does good faith with your co workers mean to you?   Answer Question
    • Why do you want to work at Whole Foods?   Answer Question

  5.  

    Customer Service Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Whole Foods Market in August 2015.

    Interview

    Called back two days after finishing application-asked basic personality questions; called in for second interview a week later with team leader and had a very short third interview on the spot with store team leader.

    Interview Questions


  6. Helpful (1)  

    Customer Service Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Whole Foods Market (New York, NY) in June 2017.

    Interview

    it went smoothly I did two interviews same day with both the store manger and the team leader hiring or hiring manager I really don't know hat to say but overall it was quite ok ,I would say

    Interview Questions


  7.  

    Customer Service Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Whole Foods Market (New York, NY) in May 2015.

    Interview

    Had a one on one interview with a Customer Service Supervisor. Afterwards, I was called for a second interview with the Assistant Store Leader. I was hired on the spot.

    Interview Questions

    • What is your favorite dish to cook at family gatherings ??   Answer Question
  8.  

    Customer Service Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Whole Foods Market.

    Interview

    I interviewed at Whole Foods Market in June 2016.
    Quick phone interview with general screening questions, followed by an in-person interview with store manager and department manager. Very friendly and responsive throughout the process, best advice is to relax and make friends.

    Interview Questions


  9.  

    Customer Service Interview

    Anonymous Employee in Glendale, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Whole Foods Market (Glendale, CA) in May 2018.

    Interview

    Had an appointment at their Glendale office. Was interviewed by several people and hired on the spot. Very upbeat and comfortable vibe at the offices. Very organized and everything ran very smooth.

    Interview Questions

    • How do you handle an upset customer?   1 Answer

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