Best Western Interview Question: Why do you want to work in th... | Glassdoor

Interview Question

Night Auditor Interview Opelika, AL

Why do you want to work in the hospitality industry? and

  describe your most difficult situation.
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Interview Answer

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I have always had the hospitality bug. I first fell in love with the industry when I went to Walt Disney World, and from there, I was hooked...... M most difficult situation was wen I was working at Disney and I had to deal with a rude and loud family. We were taught as "Cast Members" how to deal with these types of situations, so the important thing to do is to LISTEN, LISTEN, LISTEN to the guest, because most of the time they just want to get their frustration out of their system.

I always say "It takes a special kind of person to work in the hospitality industry and deal with a lot of different personalities and cultures".

Interview Candidate on Apr 19, 2014

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