Williams-Sonoma Assistant Store Manager Interview Questions | Glassdoor

Williams-Sonoma Assistant Store Manager Interview Questions

Updated Feb 21, 2017
8 Interview Reviews

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Assistant Store Manager Interview

Anonymous Employee in Saint Louis, MO
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2 days. I interviewed at Williams-Sonoma (Saint Louis, MO) in September 2016.

Interview

A sign was posted at the store location to submit a resume via email.

The interview process was over the phone, then a meet and greet with the General Manager. I was hired on the spot.

Interview Questions

  • What talents do I possess and how will they strengthen the team environment.
    Give an example of how best to unify a diverse group of talented employees.
    Give an example of delegating tasks and an example of taking ownership of a special project.  
    1 Answer

Other Interview Reviews for Williams-Sonoma

  1.  

    Assistant Store Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Williams-Sonoma.

    Interview

    The interview process was quick. I saw the posting online, applied online. Dropped off my resume to the store, was called for an interview. Interviewed with the GM, then returned for a second interview with the ACM. Received a call a few days later and was offered the position.

    Interview Questions

  2.  

    Assistant Store Manager Interview

    Anonymous Employee in McLean, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took a week. I interviewed at Williams-Sonoma (McLean, VA) in November 2015.

    Interview

    Very professional, clear on responsibilities and expectations. The first interview was an in-person 1-1 with the store manager. She transmitted a lot of passion for the job as well as understanding for her role as store manager. All questions were answered and she was available both on email and by phone to answer any other questions. The second interview was an in-person 1-1 with the district manager and it was more formal, just really to confirm recommendations for hire of the store manager.

    Interview Questions

  3.  

    Assistant Store Manager Interview

    Anonymous Employee in Stamford, CT
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Williams-Sonoma (Stamford, CT) in September 2013.

    Interview

    Met with GM one on one. Got offered the job immediately. No conversation about salary etc… very understaffed. There are not enough people working in the store and not enough hours. Rather have 1 person do 3 peoples jobs Not a great experience

    Interview Questions

    • Why do you want to work here, experience contributions   1 Answer

    Negotiation

    there was no negotiating

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  5.  

    Assistant Store Manager Interview

    Anonymous Employee in North Charleston, SC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took a week. I interviewed at Williams-Sonoma (North Charleston, SC) in February 2013.

    Interview

    They asked me a lot about what i previously did, what I did to help customers? How I could be an asset to them? How I treat and coach associates

    Interview Questions

    • How did you hear about us?
      How would you treat a customer who is having an issue?  
      Answer Question
  6. Helpful (1)  

    Assistant Store Manager Interview

    Anonymous Employee in Pittsburgh, PA
    Accepted Offer

    Application

    I applied online. The process took 2+ weeks. I interviewed at Williams-Sonoma (Pittsburgh, PA).

    Interview

    I was desperate to change jobs. In hindsight, some of interview discussion was inappropriate. Not a professional environment.

    Interview Questions

    Negotiation

    No negotiation. I was desperate to change jobs.

  7. Helpful (2)  

    Assistant Store Manager Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 3 weeks. I interviewed at Williams-Sonoma (Boston, MA) in March 2012.

    Interview

    I was promoted internally so the process was fairly straightforward and streamlined for me. When the position became available I notified my GM that I was interested and wished to be considered. I then had a sit-down, face-to-face interview with my DM. Following the DM interview I had a sit-down interview with my GM and Associate Manager. Both interviews were basic and straight-forward: What do you think you can bring to this position that will benefit the store and company? Along with customer service role-playing and associate coaching role-playing.

    Interview Questions

    • I found the most unexpected question to be about how I feel about terminating an employee. I was asked by my DM if an associate didn't respond to coaching for performance improvement would I make the decision to ask that associate to leave the company. I had worked for the company for about 3.5 years in total prior to applying for this promotion and in all that time I hadn't seen or heard of an associate being fired or let go due to performance. So the question caught me off-guard, I had always assumed that it was virtually impossible or unheard of to force a part-time associate out. That being said, the question seemed inline with current company emphasis on schedule only associates who are consistently producers metric-wise (this was not yet the pervading policy in daily management communication, my interview was about 6 months before the tone and policy changed). We are being directed, daily, from corporate to not schedule associates who aren't producing at predetermined corporate levels.   Answer Question

    Negotiation

    I did not feel like there was room to negotiate. I've heard that at the salaried level - Associate Manager and up - there is negotiating room and that candidates who put up a strong case tend to get a fairer salary. At the hourly level I was given no indication or engagement in negotiations. Same goes for mid-year and end of year reviews. Salary increases are very, very small and completely non-negotiable.

  8. Helpful (1)  

    Assistant Store Manager Interview

    Anonymous Employee in Novi, MI
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Williams-Sonoma (Novi, MI) in June 2011.

    Interview

    Submitted my resume online, got a call from the store manager, 2 days later. Spoke with him and setup a time to come in. Next day, show up for interview 10 mins early and give the store a once over. Manager was very nice and kind, he was running late 23 mins. We had a 30 min interview outside of the store in the food court. Answered all the basic question, Who, what, why and a couple of Star questions. He asked if i would mind speaking with this DM for a second interview. Said no problem. 2 hrs later, Phone call. it is the DM we setup a place and time to chat. Interview was 2 hrs long. 1st we when over the basic of the CV. Then we talked about at length, about my background in Training and developing teams, what worked and what didn't. Filled out a real application and handed it in. 2 references were called. 2 hrs later was offered the job.

    Interview Questions

    • How did you overcome major personnel problems and long term employees that have been taught very different ways of doing projects, and bring them together?   Answer Question

    Negotiation

    Manager called with the offer of 33k. I said wow, i didn't know it would be that low based on 55 hours a week. He said i can do another 1k. And if i wanted more i wold have to talk with the DM. So i took the 34k. got one bonus of $150. 1 yr later i get a 0.43 cent raise. about 900 a yr.

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