Windstream Customer Service Representative Interview Questions | Glassdoor

Windstream Customer Service Representative Interview Questions

Interviews at Windstream

6 Interview Reviews

Experience

Experience
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Getting an Interview
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Customer Service Representative Interview

Anonymous Employee in Charlotte, NC
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at Windstream (Charlotte, NC) in August 2016.

Interview

I initially had a phone interview giving me the details on the position. I was then asked to tell a little about myself. I was scheduled for an interview the next business day. I took an exam and after passing spoke with a hiring manager

Interview Questions

Other Interview Reviews for Windstream

  1.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 3+ months. I interviewed at Windstream.

    Interview

    They asked very simple questions. In order to be successful you have to be a self-starter and not need anyone to help you. Although this is not a sales job if you fail to sell you will get fired

    Interview Questions

    • How do you think you can best satisfy the customer   1 Answer

  2. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Windstream (Atlanta, GA) in July 2015.

    Interview

    Applied online in June and did not hear from company for 3 weeks. Phone interview was followed about 2 weeks later by in-person interview with store manager. Secondary phone interview was same day as in-person.

    Interview Questions

  3. Create your profile to get personalized information

  4.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Windstream in January 2011.

    Interview

    There was a phone interview then I was called in for an assessment then I was called back for a meeting with the hiring manager I believe the process is different now though this was 6 years ago

    Interview Questions


  5.  

    Customer Service Representative Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Windstream (Charlotte, NC) in September 2012.

    Interview

    Was a good process, interviewd by two, asked normal interview questions, such as to be expected. questions like give an example of a time u helped a customer in need , or what are your strenghts , or goals for company. what do you have to offer.

    Interview Questions

    Negotiation

    fair.


  6.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer

    Interview

    Filled out application online, called back for face to face interview and given the job at the interview

    Interview Questions


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