Winston-Salem State University Helpdesk Interview Questions | Glassdoor

Winston-Salem State University Helpdesk Interview Questions


Helpdesk Interview

Anonymous Employee in Winston-Salem, NC
Accepted Offer
Positive Experience
Easy Interview


The process took 1 day. I interviewed at Winston-Salem State University (Winston-Salem, NC) in August 2011.


The interview panel consists of 4-5 members. They ask you why you want to work with the helpdesk and ask several questions to gauge your understanding of the skills necessary to perform the job. Another question your asked is the standard tell us about a time when you had to deal with a difficult customer. If your brought in for the interview, you basically have to screw up the interview to not get the job. Business casual dress recommended.

Interview Questions

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