Xerox Customer Care Supervisor Interview Questions | Glassdoor

Xerox Customer Care Supervisor Interview Questions

Interviews at Xerox

6 Interview Reviews

Experience

Experience
33%
0%
67%

Getting an Interview

Getting an Interview
66%
17%
17%

Difficulty

1.7
Average

Difficulty

Hard
Average
Easy

 

Customer Care Supervisor Interview

Anonymous Employee in Houston, TX
Accepted Offer
Negative Experience
Easy Interview

Application

I applied online. I interviewed at Xerox (Houston, TX) in October 2014.

Interview

Incredibly annoying as the interviewer does not care who they are talking to. They are strictly interested in hiring warm bodies. They do not care about quality of work.

Interview Questions

  • Where do you see yourself in 3 years?   1 Answer

Other Interview Reviews for Xerox

  1.  

    Customer Care Supervisor Interview

    Anonymous Interview Candidate in Glen Allen, VA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Xerox (Glen Allen, VA) in August 2016.

    Interview

    Met with 2 Supervisors for standard Behavioral and Job Fit questions. Never heard ANYTHING back after repeated attempts to contact the Talent Recruiter for the position (via email and voicemail). Where is your integrity Xerox? At the minimum, a rejection email should have been sent.

    Interview Questions


  2.  

    Customer Care Supervisor Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Xerox (Atlanta, GA).

    Interview

    It was brief, to the point and pretty standard interview questions were asked. Interviewer stuttered a bit, as if it was her first time interviewing someone, seemed lost for words as well.

    Interview Questions

    • Describe your previous role and how it can contribute to this company and position.
      Would the commute be an issue?   1 Answer

    Negotiation

    It was short and positive.

  3.  

    Customer Care Supervisor Interview

    Anonymous Employee in Raleigh, NC
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at Xerox (Raleigh, NC) in June 2013.

    Interview

    it was easy and was not based on what you are applying for. The staffing agency just set up the interview with the hiring manager. Hiring manager asked questions that is for an agent position and not for management. the manager was also not dressed in business attire during the interview phase. the staffing agency was not willing to negotiate salary at all and just stated that is the maximum, however when my co-workers told me how much they were offered it was more than mine even if i am more experienced than them.

    Negotiation

    they do not want to negotiate based on your experience.


  4. Helpful (1)  

    Customer Care Supervisor Interview

    Anonymous Employee in Greeley, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Xerox (Greeley, CO) in September 2012.

    Interview

    Interview was a basic, cut and paste process. Same questions used for everybody and not really specific to the job I was applying for. The interviewing process is generic and designed to get bodies, not quality.

    Interview Questions

    • Can you work as part of a team?   1 Answer

  5.  

    Customer Care Supervisor Interview

    Anonymous Employee in São Paulo, São Paulo (Brazil)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ weeks. I interviewed at Xerox (São Paulo, São Paulo (Brazil)) in July 2013.

    Interview

    They asked much more for my experiences in this area, nothing about my education.
    I did 4 interviews (HR and 4 operational)
    A short interview to evaluate my English
    some questions about the reasons that I left the other companies

    Interview Questions

    • How can you help us to improve our results?   1 Answer

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