Xerox Interview Questions | Glassdoor

Xerox Interview Questions

Updated Feb 15, 2017
988 Interview Reviews

Interview Experience

Interview Experience
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  1.  

    Project-Based, Temporary Employee Interview

    Anonymous Employee in Bakersfield, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Xerox (Bakersfield, CA) in November 2016.

    Interview

    It was the most efficient, time effective and informative interview I have had the pleasure of being part of. The interviewer read my cover-letter and reviewed my resume after introducing himself, then he thoroughly described the position they were looking to fill, the duties, expectations and the type of person who would be a great fit for the job. Lastly, he asked if I felt that I had the qualities they were looking for.

    Interview Questions

    • If I worked well with little or no supervision.   1 Answer
  2.  

    Customer Service Representative Interview

    Anonymous Employee in Auburn, AL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Xerox (Auburn, AL) in November 2016.

    Interview

    The process was simple. You have to make sure you have a quiet environment where you can use a webcam via imeet do talk to the interviewer. The first interview is over the phone and the second and third interview is over webcam. It was a pretty easy experience. Just make sure your computer is ready for webcam usage.

    Interview Questions

  3.  

    Transaction Processor Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at Xerox (Austin, TX).

    Interview

    I was in an interview with several other applicants, they chose which applicants they liked best. They asked a series of basic questions, and allowed us to answer them. They also opened the floor for us to ask any additional questions that we might have. Overall it was a pretty easy going interview.

    Interview Questions

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  5.  

    Software Engineer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at Xerox.

    Interview

    I was contacted by a recruiter asked if interested in the contract position in xerox, so I said yes and they sent my resume to the hiring manager. A few days later I got the phone call to have a interview with the manager, where I met my future manger and director. They are both very nice people and we talked my experience on my resume. Not much technical questions or so.

    Interview Questions

  6.  

    Customer Care Assistant Interview

    Anonymous Employee in Henderson, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at Xerox (Henderson, NC).

    Interview

    Took a skills assessment listening to different audio clips and had to answer questions regarding the different scenarios. Also had to do two typing tests. Then I did the interview. She was very nice and the interview went smoothly.

    Interview Questions

    • Name one situation where you had to deal with a unsatisfied customer and how did you resolve it?   Answer Question

    Negotiation

    None. Set rate at 10/hr.

  7. Helpful (4)  

    Customer Service Representative Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Xerox (Houston, TX) in October 2016.

    Interview

    You fill out a sheet of paper and afterwards you're set up at a computer for testing. Timed typing, 72 multiple choice questions and listening to recordings and answering questions that follow them. They want to be sure you can pay attention to detail. Everyone was polite. I was offered the Customer Service position and was told that training is for 4-5 weeks. They send you a quite a bit of emails after the offer asome well as where to take your drug test.

    Interview Questions

    • Describe a time you had an issue with a coworker and how you handled it.   Answer Question
    • What would your last employer say your best attribute to your job was?   Answer Question
    • What can you bring to Xerox that no other employee could.   Answer Question
  8.  

    Marketing Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3+ months. I interviewed at Xerox.

    Interview

    Multiple interviews with different people. Everyone was very nice, respectful and professional.
    They reviewed my skills, experience, and business acumen.
    Open to answer all my questions.
    Some interviews were by phone and others in person, on scheduled meetings.
    When the interview is related to your complete experience, the process is relaxed and easygoing.

    Interview Questions

    • Classic question: mention 2 strengths and 2 weaknesses.   Answer Question
  9.  

    Customer Care Supervisor Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Xerox (Atlanta, GA).

    Interview

    It was brief, to the point and pretty standard interview questions were asked. Interviewer stuttered a bit, as if it was her first time interviewing someone, seemed lost for words as well.

    Interview Questions

    • Describe your previous role and how it can contribute to this company and position.
      Would the commute be an issue?  
      Answer Question

    Negotiation

    It was short and positive.

  10.  

    Tier I Tech Support Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Xerox in October 2016.

    Interview

    Applied online through Xerox, did several assessments. A few days later, received a call from a recruiter to do a phone interview. After the 10 minute phone interview, scheduled an iMeet interview with another recruiter a few days later. Did virtual interview with second recruiter, lasted about 15 minutes. He asked technical questions, what I knew & liked about the product I'd be supporting, and if the pay was sufficient. After that he scheduled an interview with a hiring manager. Did interview with hiring manager 2 days later, she asked the same questions as well as more roleplaying. She stated that I would hear back in a week or so. Recruiter from the first virtual interview called me an hour later and offered me the position.

    Interview Questions

    Negotiation

    No negotiation. Standard $10/hr.

  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Cherry Hill, NJ
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at Xerox (Cherry Hill, NJ) in October 2016.

    Interview

    Phone Interview, Online Accessment, On-site Interview. Had to make sure that personal computer/tablet had the correct browser to take assessment. Scheduled On-site interview quickly after assessment. Very relaxed and very informal interview. I was asked to dress in business attire and professional, but the interviewer was dressed in jeans, never have had that experienced for any job related interview.

    Interview Questions

See What Xerox Employees Are Saying

Manager

Star Star Star Star Star   Former Manager in Norwalk, CT

Pros: “quality of life and collaborative culture”“quality of life and collaborative culture” – Full Review

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