Yelp Account Executive Interview Questions in New York City, NY | Glassdoor

Yelp Account Executive Interview Questions in New York City, NY

Updated Mar 20, 2017
145 Interview Reviews

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Account Executive Interview

Anonymous Interview Candidate in New York, NY
Declined Offer
Positive Experience
Average Interview

Application

I applied online. The process took 3+ months. I interviewed at Yelp (New York, NY).

Interview

First a phone call with basic info about the role, asking why I wanted to work at Yelp and what my background experience is. Then, second phone call with another member of the recruiting team that went into a bit more detail about the role, questions included why I wanted to get into sales, what I was looking for in my career. Next was a Skype interview (because I do not live in NYC) with two sales managers - one after the other. This got even more detailed, asking me what I know about their advertising package. We did some role play and they asked more difficult questions regarding my experience ("what was a time where you...". Finally, I received a call a week or so later with my initial contact asking what I thought about the whole process. Received my offer a week later and was given 2 weeks to think it over. Overall, very easy and positive experience. Thanks for everything!

Interview Questions

  • Tell me about a time where you worked proactively in order to not let work pile up (a time you finished ahead of schedule) -- this is paraphrased, can't remember exactly   Answer Question

Other Interview Reviews for Yelp

  1.  

    Account Executive Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Yelp (New York, NY).

    Interview

    I met with one girl first. She was somewhat rude and not quite friendly. She asked me to sell her on something, anything, in the most vague possible way. She then asked more about my background, customer experience. She was somewhat transparent about what the job was and the fact I would be cold-calling for the job. She was quite rude in the beginning but towards the end was friendlier. She left and a few minutes later a guy came in. He asked a lot of the same things, gave more transparent details about the job. The two of them combined didn't really "sell" me on the job and made it seem like it wasn't that great of a job in the first place, which I found kind of odd. The office seemed like a frat house when we went on a tour of the floor. Overall I would have taken the job because at the time I needed the money but I definitely would have been actively looking elsewhere.

    Interview Questions

    • Sell me on something, anything   Answer Question
    • How do you think your past skills would translate to something like cold calling?   Answer Question
  2.  

    Account Executive Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Yelp (New York, NY).

    Interview

    First there was a phone interview which was easy, they just want to get a feel for your personality and phone demeanor. Then a week and a half later came the in-person interviews; in the same day I met with two employees. This included general interview questions, explaining to them why I want to work at Yelp, how my past work experiences will prepare me for this role, etc. Then there was a brief role play exercise, and I got some positive feedback.

    Interview Questions

    • Let's role play: I'm a pizza shop owner, I've never done any advertising. Try to sell me on Yelp Ads.   Answer Question
  3.  

    Account Executive Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Yelp (New York, NY) in February 2017.

    Interview

    I have applied through yelp official website. A couple of days they emailed me first asking me what date would be fine for my phone interview then 2 weeks later they called me. she was nice to me interview took 10 minutes questions were well easy to answer. I have applied coz yelp is a big company but after I have read mostly negative comments felt made a mistake

    Interview Questions

    • why sales? why yelp? can you make 80 to 100 cold call?   1 Answer
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  5. Helpful (4)  

    Account Executive Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Yelp (New York, NY) in January 2017.

    Interview

    The phone screen/1st Interview was very conversational. Without giving his name, he was very enjoyable to talk to and it definitely shows how pleasant some employees can be. They are going to ask you very simple questions, to make sure that you're not a debbie downer. Yelp is a young culture, they are growing constantly and don't like to be around negativity.

    The One-on-One was with two people, Sales Manager and Sales Trainer. They role-play with those they are iffy with, sales isn't a walk in the park, but it's also not rocket science. A big thing they look for is confidence, honesty, and drive to get better.

    Interview Questions

    • Many people that we hire have no or minimum sales experience, why do you think you would do well in Advertising Sales?   1 Answer
    • Here at Yelp, we offer continuous feedback. How well do you take to feedback?   1 Answer
  6. Helpful (1)  

    Account Executive Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Yelp (New York, NY) in January 2017.

    Interview

    Started off with a call from a recruiter (why Yelp, why sales, etc.) and then went on to 2 1:1 Skype interviews with Sales Managers. The questions were all behavioral and very easy as long as you prepared. At the end of one interview was a quick sales call, and they will give you feedback that you should implement. Overall, managers were nice and professional and the interviews were easy and straightforward.

    The recruiter, however, was one of the rudest and least professional people I've ever dealt with. In a call after I had already RECEIVED the offer, I asked what opportunities there might be to collaborate with other teams and possibly transition after the 2-year sales program--a perfectly reasonable question that I've asked literally every other company I've interviewed with with no problems. The recruiter was so offended I even asked this question that she began to lecture me: "No. There are no opportunities to work with other teams. We only hire for sales. If you weren't sure you wanted to do sales long-term, why did you even apply for this job?" Her remarks were completely uncalled for and I knew then and there that I would never work for a company that 1) didn't seem to value collaboration and feedback from their employees, 2) didn't have opportunities for growth outside of the track you start in, and 3) didn't train their HR team to handle questions from new hires with grace and professionalism. Her response made me very happy that I do not work for Yelp and will never work for Yelp Sales. It spoke volumes about the kind of toxic environment they foster at the New York Office. So don't make the same mistake I did: stay away from this role/office if you're looking for a position where you can work and learn with others, come if you're looking to be berated by an recruiter who was supposed to be helpful in answering your questions and concerns.

    Interview Questions

    • Why Yelp? Why Sales? Sales is challenging, do you think you can handle the task of making 80-100 calls a day?   Answer Question
  7.  

    Account Executive Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Yelp (New York, NY) in January 2017.

    Interview

    I received an email stating that I have been selected to become part of the interview process and to email back and confirm a time to set up a phone screening with a recruiter from Yelp. The phone interview is very brief, only about ten minutes long or so and they just ask you very basic questions and tell you more about the position. I was moved on to the next round and invited for an in person interview, where I met with two different managers seperately and they asked a series of questions, asked me to do a role play exercise involving cold calling, explained the position further and then gave me a tour of the office.

    Interview Questions

    • What interests you about Yelp?   1 Answer
  8.  

    Account Executive Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Yelp (New York, NY).

    Interview

    Very fast, one phone and one Skype. Phone screen was short, Skype was role playing and asking general questions. Experience was overall positive. Skype was due to me not being in the city.

    Interview Questions

  9.  

    Account Executive Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Yelp (New York, NY) in December 2016.

    Interview

    I applied online through Yelp's website. In the online description for account executive there was not mention of any type of cold calling situation, but it wasn't I got further into the interview process that they mentioned that the was cold calling and gave no exact information on how long it takes to move out of that type of position.

    Interview Questions

    • What is a time you worked really hard at something but still failed?   Answer Question
  10. Helpful (238)  

    Account Executive Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Yelp (New York, NY) in April 2015.

    Interview

    I applied through an employee referral with the process taking 2 weeks. HR called to set-up a 20 minute phone screen with a Sales Manager.

    Phone screen ADVICE:
    - Have a set answer as with WHY you want to work for Yelp (culture, growth opps, personality is Yelp, make sure you say that you are an avid Yelp user!)
    - Have a set answer as to WHY you want to work in sales (challenging, rewarding, commission, etc.)
    - What skills do you have that will make you successful in sales? (coachable, competitive, etc.)
    - What motivates you, especially in sales/when you are struggling? (commission, fully stocked kitchen, happy hours, the culture, the co-workers.)
    - Research Yelp. What awards has Yelp received, etc.
    - Ask questions.

    In-person ADVICE:
    You will have 2-3 in-person interviews at the Yelp office. Basically, all the same questions will be asked above during these interviews. You will then have role play.
    - During role play, don't stress, make it a conversation.
    - Implement their feedback, and you will do role play again. They are looking to see if you are coachable.
    - Dress to impress.
    - Write down their email, send a thank-you note.

    Webinar
    If you make it pass the in-person interviews, you will be asked to attend a webinar. An HR recruiter will go thru the training program, and your career path with Yelp. Good news!

    Interview Questions

    • I am a pizza parlor in Brooklyn. I have never heard of Yelp. Schedule an appointment.   Answer Question
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