Yorkshire Building Society Group Customer Service Advisor Interview Questions | Glassdoor

Yorkshire Building Society Group Customer Service Advisor Interview Questions

Interviews at Yorkshire Building Society Group

1 Interview Review

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Customer Service Advisor Interview

Anonymous Employee in Cheltenham, England (UK)
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied online. I interviewed at Yorkshire Building Society Group (Cheltenham, England (UK)) in August 2014.

Interview

It lasted over an hour, it included maths and decision making tests. I had to prepare and carry out role play.I was asked how I would react in different situations.

Interview Questions

  • What would you do if a customer was unhappy or made a complaint   1 Answer
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