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Interview Question

Interview Boston, MA

You have 1 seat left on a flight, and you have 5 passengers

  waiting on standby, a military man in uniform, a pregnant woman, a woman and her infant child, an elite customer(one who is a frequent flyer of NWA), and a gentleman trying to go an see his ill sister. Who will be the one to get the empty seat on the flight, and why?
brain teaser, business case

Interview Answer

7 Answers


Unless it is life or death, our Elite customers always have preference, they are frequent flyers and therefor they are providing alot of revenue for the airline.

Interview Candidate on Apr 7, 2009

Not the pregnant woman, if she may be in fear of labour, it would be best she delay her flight not hurry-up and get on. Not the woman with infant because there is no priority here except being polite perhaps. Same with the man visiting his ill sister (didn't say it was life/death situation) It is true that NWA gives preference to the frequent flyers and would normally be the one to get the seat HOWEVER the Military man, IF he is on active duty and believes there is a threat to the aircraft and/or may involve National Security (which may in-effect mean life or death) would get the seat- I believe that post-911 this supersedes ALL normal procedures at any US airport or may or may now be included in the new procedures.

Alanjai on Jul 25, 2009

The first one to get on the standby list.

PuddinHead on Mar 20, 2010

Isn't this the decision for the boarding gate agent, not the flight attendant.

mauigirl on Nov 26, 2011

it's my first try to assist to a pregnant women in getting a seat in first.

M.ISMAIL on Feb 11, 2014

It would be the man who is a frequent flyer

Anonymous on Oct 15, 2014

I would give it to the military man on the basis that his service is a part of the reason we get to fly back and forth whenever we want and need to freely.

Anonymous on Aug 24, 2015

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