Account Associate Interview Questions

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Google
Associate Account Strategist was asked...December 3, 2014

If you wanted to bring your dog to work but one of your team members is allergic to dogs what would you do?

11 Answers

I would leave my dog at home

Give him benedryl

Non-drowsy of course

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Google

If Google decided to charge g-mail users, how would you recommend implementing this? Would it be sustainable and what would be the advantages and disadvantages?

9 Answers

Since it's a Google Interview question, we've got to give an answer, even if a paying Gmail doesn't make sense since the business model is on advertising. I would go for a freemium model with an enhanced functionalities+ awesome interface Gmail client, working offline, unlimited space (1To for instance). Target would be 5% customer base of 1billion =50millions paying customers Fee : $2 /month Revenues = $1.2b /year Less

The first thing Gmail users will want to know is WHY...all of a sudden...Gmail is not FREE?? And Google should expect to cause a panic in the minds of their customers. Because, if "I have to pay for Gmail...that must mean that soon, everything on the internet will follow suit." In this regard, I hold that charging money to access and utilize Gmail is not a sustainable business concept. In fact, the feeling of betrayal within the hearts and minds of Google's customers is THE most significant disadvantage. However, if it MUST be so that Google charges users to access and utilize new and existing Gmail accounts; well, quite candidly, the greatest advantage would be a significantly positive impact on profitability. Considering, of course, that some new "breakthrough" is implemented into Gmail (first as an Upgrade option for paid service, then standardized across the board for all users). The said "breakthrough" created by Google, in this example, would most certainly demand a marketing campaign centered around coaching the global public on HOW and WHY Google is changing the way we all think about email. Wow! -- The "WOW" factor created in the hearts and minds of Google and Gmail customers will need to be embedded, repeated, delivered in as unique a way as you wish your customers to identify Google with innovation--changing the world...not changing my bank account!! Thus, the decision to charge Gmail users should take into account the emotions of all Google customers, and all Internet users. And the families that will be affected by this net deficit to multiple family members, simultaneously, all paying for email service; and the take-home pay of those family members that will be stretched further than it already is, to include paying for ONE (or 2, 3, 4...) MORE fixed cost every month. Less

C Free

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Bench Accounting

Which game of thrones character I like

7 Answers

Sorry, I do not watch that show.

The little guy, he, ahem, "goes around" a lot.

I'm aware of the show but have never watched it. I'm not really a TV kind of person. Less

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Forrester

Tell me about your sales experience.

5 Answers

It's good and want to be speak polite to the customers and want to interact with them that he wants to like come back to the shop again Less

It was quite exciting. Because different types of customers comes to me and everybody have their own need. So i always try to fulfill their needs,so that they can come to us again. Less

It’s good experience to me because i can interact with different customers that make me more knowledge and good contacts with them and also according to that i can understand there needs so we can full filling their needs. Less

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Genpact

journal entry for credit purchases and credit sales. golden rules of accounting diff between cash flow and funds flow what is the journal entry in pass book for depositing cash into bank

4 Answers

Bank A/c Dr. cash A/c Cr.

Bank A/c Dr. cash A/c Cr.

Bank a/c Dr. To Cash a/c

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Highmark Health

"How did you handle a situation where the customer was upset?"

4 Answers

My go to answer is to always remain calm because people feed off of energy. Also, to listen, understand, apologize and find a solution to assist. Don't know if this is the best answer but it has always worked for me in my experience with servicing upset customers. Less

I have an interview with them tomorrow and i am extremely nervous!!! Can you remember any other specific questions they asked? I need to prepare myself 100% lol! Less

"What are some qualities that would make you successful in the CS field?" "What do you expect of your co-workers/ supervisor?" Less

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Glassdoor

Name a time where you had to tell someone something they did not want to hear

4 Answers

When I told my fitness manager that management was not his strong suit

Telling my son that his friend killed himself

Telling my mother that she is sometimes way too self-absorbed and needs to look at everyone's point of view Less

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United States Steel

Why is it important to follow the safety rules at the plant

4 Answers

Safety is a Core Value at USS and everyone should go home after work just as they started it that day SAFE Less

This is an interesting read: bit.ly/faang100

Safety is first priority

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S&P Global

Why are you interested in this job?

4 Answers

Yes

Yes

i can improve my self in your company because there fininacal institution I'm interested I'm MBA completed your company environment seems it has a well climate that wise I can interested in your company. Less

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Google

What would you do if your client drops 50% in sales? (Due to recession in the economy)

4 Answers

Interviewjoy.com/services/interview-process-derails/google-manager-interview-questions-answers/ Less

Tell me about a time you had a difficult client? What went wrong? How did you deal with it? Less

If its due to recession that is external causes. However there are a couple of approaches to take: 1. Analyse the industry to see if the other companies have sales revenue decrease 2. Advice the client to switch market segment or decrease prices. Less

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