Account coordinator Interview Questions

Grocery stores

Wrong! CPG clients. Looks like you didnt get the job

I just want to reiterate that the answer is NOT grocery stores. It's CPG companies, as the original Anonymous said. Saying that the clients of NAM are grocery stores will likely stop you from proceeding forward in the interviewing process.

Billboards. No brand association, neutral context, high reach.

Statistics

Spelling?

I expressed my background, gave specific examples and asked them what they would need from me to help them.

Answer: I am a nice collector, I am not mean or nasty and customers respond to me for that. The idea is to keep the customer while collecting the debt. And Follow up a lot!

At first I wasn't sure how to respond, so I explained what I was used to creating at my current company, which ended up being the same thing!

First I listened to the customer in what they had to say and not interrupted to make matters worse. Once customer was finished in what she had to say. I then intervened and stated to the customer I apologize for what’s happening right now but whatever is needed I will contact my supervisor to fix the problem in getting the necessary information needed to be able to take care of your loved one. But if there’s any issues or concerns I will answer any questions the best that I can. But the contact person for any issues is our VP of nursing or her assistant that can further help you in answering any questions that goes on in house.