Account Specialist Interview Questions | Glassdoor

Account Specialist Interview Questions

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Account specialist interview questions shared by candidates

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How do I react when I make a mistake?

2 Answers

I answered it honestly.

Mistakes will happen given enough time, so I find it best immediately start back tracking to where and when I make the mistake and then start formulating a plan to solve it.

What types of computer skills do you possess?

5 Answers

Tell me a scenario where you had to calm down a customer who was upset or hostile.

1 Answer

They asked basic questions as to whether you had experience.

1 Answer

How would you deal with a difficult client?

1 Answer

What would you do if a customer called in and started yelling and cursing at you personally about us repoin their car?

1 Answer

Why was I terminated?

1 Answer

why would a company NOT use salesforce.com?

1 Answer

Given a set of raw data in MS Excel, prepare both an internal report and and external report regarding the status of this customer account.

1 Answer

Not really difficult or unexpected - How have you dealt with the varying personalities that you have worked with?

1 Answer
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