Advanced medical support assistant Interview Questions | Glassdoor

Advanced medical support assistant Interview Questions

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Asked how do I handle an irate patient.

1 Answer

Stay calm, Listen, and apologize. Then help to the best of my capabilities... then I gave an instance.

The questions were mainly situation based. Q: How did you go above and beyond in the workplace? Q: How do you work under stress? Q: How well do you multitask? Q: Tell about a time when you disagreed with a supervisor or manager and how did you handle it. Q: Tell about a time when you had to deal with a difficult client.

1 Answer

Give an example of an important goal which you set in the past. What did you do to reach it? How did you measure your success in reaching that goal? How did you maintain that success?

1 Answer

What have you done to deescalate a situation?

1 Answer

Why I was the most qualified candidate.

1 Answer

Why do I think that I will succeed?

1 Answer

how do you deescalate and irate customer

1 Answer

Tell me about yourself, define teamwork, tell me a time you had to deal with a difficult customer or co-worker