Airport Operations Interview Questions | Glassdoor

Airport Operations Interview Questions

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Please describe a situation that you would normally take to a supervisor or manager, but handled yourself. Please describe how you handled the situation, and what the outcome was.

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This was a First for me. I have never had an interview question that was phrased like that. At very airline that I have worked for, they had strict policies and procedures that were not meant to be bent or broken. I have always been trained to take an issue to a lead or supervisor if it was concerning a policy, and I answered as such.

A passenger mis-connects on a flight. She packed her meds in her checked luggage. She is traveling with 4 other passengers, and they all want to sit together. She needs to get to a wedding today. Please describe that you understand the scenario.

1 Answer

Do you think people are responsible for their actions or are sitations responsible?

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Tell me about a time when you had to object to a policy that did not effect you or your work group, but you spoke up anyway.

1 Answer

Can you tell me about JetBlue?

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What can you bring to Jetblue. what is the most difficult scenario you have overcome in the work place.

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Describe a time when you had to make a difficult decision, What was the outcome of your choices, and What did you learn from it?

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Name a time you went above and beyond

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what about my time available ?

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