Customer service representative Interview Questions in Alexandria, VA | Glassdoor

Customer service representative Interview Questions in Alexandria, VA

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

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why me?

2 Answers

i show them me

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Tell me about your worst experience on the phone with an irate member

1 Answer

How would you sell me something you sell currently?

1 Answer

Tell me about a time when you implemented a plan and it was unsuccessful

1 Answer

Have you had any leadership experience?

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Just to sign a agreement paper since it was just being switched from GDIT to Zimmerman after submitting resume.

1 Answer

What is your specific experience with networking products?

1 Answer

What I did at my previous job? My hobbies? If i was looking for long term?

1 Answer

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