Apple Expert Interview Questions | Glassdoor

Apple Expert Interview Questions

25

Apple expert interview questions shared by candidates

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If you see a customer steal a valuable pair of headphones and put it in there bag, do you inform security and call police? Obviously yes then if another customer steals a candy bar do you do the same the thing?

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The answer was stealing is stealing. This should be common sense it doesn't matter the product it's the principle that matters, stealing is wrong thus don't do it.

Describe a problem you had with a positive outcome.

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Both of you come with strong backgrounds. How do you complement each other.

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Describe the situation and hou you handled a difficult customer situation. What happened and how did you resolve the interaction? We're you able to create a promoter?

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When or if there was a time you had to receive hard feedback or a time you had to give hard feedback to a co-worker or employee?

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What would you do if a customer was disgruntled and wanted to return their product?

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What do you bring to the table in terms of customer service?

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What would you improve about one of our products?

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Asked to sell something on the spot. (No prior sales experience). Brain storm some ideas prior to interview, nothing fancy. You will go through sales experience anyways if you are hired.

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