Assist Manager Interview Questions | Glassdoor

Assist Manager Interview Questions

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What would you do if you had an employee who refused to follow a new program?

2 Answers

Suggest a time line in which they comply to the new program. If further refusal continues, ask for their resignation in writing.

Asking for resignation is a breeding pit for disaster waiting to happen. You come off as being militant and incredibly authoritative (dictatorial). However, this is a fairly common *objection* to new processes being implemented. At this point in becomes a discussion as to *why* there is a new procedure/policy/program. Sure they may not initially agree to it, but in time, if it is something that is indeed beneficial they will either comply, or find another job (and it won't be me forcing them to do so!)

How well do you work in a team enviroment?

2 Answers

if someone complain about bad service, how would you handle the situation?

1 Answer

How do you feel about manageing a team of experienced jewelry sales people with more years of experience in the business?

1 Answer

Name a difficult work related situation and how you overcame it.

1 Answer

How do you see your role within an office that is struggling?

1 Answer

How do you handle a situation where one of your employees is just not getting the hang of selling/able to perform up to our standards?

1 Answer

Describe your management style?

1 Answer

What was your most difficult customer confrontation and how did you handle it?

1 Answer

What are your weekness?

4 Answers
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