Assistant conductor Interview Questions

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Assistant Conductor interview questions shared by candidates

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Amtrak
Assistant Conductor was asked...November 21, 2013

The nature of the questions were surprisingly easy - or perhaps, I had been training for that interview for the past 10 years working in a Customer Service role - but for me, the most difficult part was sticking to the strict format of "give an example," "what happened," "what was the outcome," and "what would you have done differently..." or something like that. I don't know what they are looking for, and dont remember if I answered the questions really well, but I just tried to sell them on my personality & genuine willingness/eagerness to do this job & learn.

3 Answers

Did you ever get the job?

what was starting pay in training? i have an interview coming up. what is pay after you get out of training? per hour. Less

What type of Math was on the test?

Amtrak

Give me an example of a situation in which rules were broken and what did you do about it.

2 Answers

Thanks

If any rules were broken I would first handle the situation the way I had been trained to by Amtrak Corporation when being hired. If this was not an effective solution to the broken rules at this point I would contact my supervisor or manager on duty,explain the incident to them wait for dorections on what to do. Less

Amtrak

Have you ever had to bend the rules in order to complete a task?

2 Answers

No

I was a immunization technician working during the flu season. In order to vaccinate a person you must read to them the terms and risks involved in any type of vaccination. We had a large surplus of people, nearly 500 to get through that day. In order to work in a timely manner we handed out pamphlets with information we would regularly read to the patient. This way we could get the information we needed to the patients and work at an acceptable pace answering any question the patient had along the way. Less

Septa

Name all the state and countries the regional rail serve?

2 Answers

Its actually counties. Just know all the surrounding counties Septa operates in.

Philadelphia, New Jersey,and Delaware

Amtrak

Tell me about a time when you had a difficult customer. What was your solution to his problem

1 Answers

I was telemarketer At InService America which we answered phone calls for the Telephone ministries. I took calls for every ministry they had. One day this call came in on my line and it was a gentleman that got a DVD that He did not want but another on. He was mad and got rude and cursing and I told him that we did not tolerate language like that over the phone. I asked him if he would mind holding and he said he would and I put the phone on hold and called my supervisor and put her on the phone and pushed the talk button. the situation was straightened out and he got the DVD he had purchased. Less

New Jersey Transit

What would you do if a train was delayed?

1 Answers

Catch the bus

Septa

Name all the regional rail lines?

1 Answers

Just observe the lines thats closest to you, that will make it easier for you to familarize yourself with them when you study the lines. Try to know all the stops too on a line. Less

Amtrak

Tell me about a time when you observed a co-worker doing something unsafe and what did you do to correct the situation.

1 Answers

I saw this employee trying to open a bucket of solution that had posinous fumes and was not to be opened with out a face mask. I warned the employee and then went to the supervisor on the floor and told them the situation. Less

Septa

Name some regional rails station?

1 Answers

Trenton

Amtrak

Basic "describe a time" questions.

1 Answers

How many questions they asked

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