Assistant Manager Interview Questions | Glassdoor

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Assistant Manager Interview Questions

"Assistant managers are needed in every industry to provide leadership and management support. Employers are looking for candidates with strong teamwork and organizational skills. In an interview, be ready to discuss your leadership experience, conflict management abilities, and knowledge of the industry for which you are applying."

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What would you do if you had an employee who refused to follow a new program?

4 Answers

Suggest a time line in which they comply to the new program. If further refusal continues, ask for their resignation in writing.

Asking for resignation is a breeding pit for disaster waiting to happen. You come off as being militant and incredibly authoritative (dictatorial). However, this is a fairly common *objection* to new processes being implemented. At this point in becomes a discussion as to *why* there is a new procedure/policy/program. Sure they may not initially agree to it, but in time, if it is something that is indeed beneficial they will either comply, or find another job (and it won't be me forcing them to do so!)

At first, Ask Why refused to following the program? What is the barrier? and How can I support it? Then offer some directions about basic steps to start the program and schedule time to received feedback about the program adoption and offer coaching to sustain improve or sustain the positives outcomes.

How well do you work in a team enviroment?

3 Answers

Describe your management style?

2 Answers

How do you see your role within an office that is struggling?

1 Answer

What was your most difficult customer confrontation and how did you handle it?

1 Answer

How do you handle a situation where one of your employees is just not getting the hang of selling/able to perform up to our standards?

1 Answer

Name a difficult work related situation and how you overcame it.

1 Answer

How do you feel about manageing a team of experienced jewelry sales people with more years of experience in the business?

1 Answer

if someone complain about bad service, how would you handle the situation?

1 Answer

How would you sell our value prop?

1 Answer
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