Associate account manager Interview Questions | Glassdoor

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Associate account manager Interview Questions

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"How did you handle a situation where the customer was upset?"

4 Answers

My go to answer is to always remain calm because people feed off of energy. Also, to listen, understand, apologize and find a solution to assist. Don't know if this is the best answer but it has always worked for me in my experience with servicing upset customers.

I have an interview with them tomorrow and i am extremely nervous!!! Can you remember any other specific questions they asked? I need to prepare myself 100% lol!

"What are some qualities that would make you successful in the CS field?" "What do you expect of your co-workers/ supervisor?"

Name a time where you had to tell someone something they did not want to hear

5 Answers

Why is it important to follow the safety rules at the plant

4 Answers

If you were a brand, which one would you be?

4 Answers

Do you have customer facing experience?

2 Answers

If a store didn't want to place any styles on markdown, how would you address the situation?

2 Answers

If you could pick one brand to represent who you are, what brand would it be?

3 Answers

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Name 10 things you can do with a pencil

2 Answers

Give me a situation where you had to deal with a negative customer and How did you handle it?

2 Answers
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