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Associate claims representative Interview Questions

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Associate Claims Representative interview questions shared by candidates

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UnitedHealth Group
Claims Associate Representative was asked...December 31, 2016

Tell me about yourself

2 Answers

U should also tell which is not in resume

I just run down my resume

Gallagher

What is your ideal work environment?

2 Answers

Work Life Balance: Having an adequate balance will improve an employees morale, work production and loyalty to the company. Less

Comfort

The Hartford

Why are you interested in this position?

1 Answers

I advised I have insurance experience and am prefer moving into a claims role.

Auto-Owners Insurance

How do you deal with angrey customers.

1 Answers

Be patient, listen to their concerns, determine if they are upset about something that you have control over, if you can answer and be helpful do so. If you are unsure of the true legal answer make sure that you inform them you will find the best resolution, and get back to them. Always respond if you say you are going to !!!! Most consumers are just trying to get someone to answer and assist. Less

Auto-Owners Insurance

What do you know about Auto-Owners?

1 Answers

Definitely didn’t know much and honestly had not heard of the company prior to applying. I did research prior to the interview, but also listen and engaged when they described what made Auto-Owners unique. Less

The Hartford

How would you proceed with an assignment that was based on a tough red-lined paperback?

1 Answers

I stumbled through this question multiple times, which may have cost me the job, but I have no idea what this even means, let alone how to answer it. Less

UnitedHealth Group

When you are Msc Physics,why you wanna work here?

1 Answers

After Msc physics there are many good oppurtunities if we do Phd but as of now i wanna settle as soon as possible.so i thought to start career with UHG as it stands 6th best company in world... Less

UnitedHealth Group

If i give you this job,how many years you work here?

1 Answers

Firstly i said 1-2years added it depends on the work how hard it is and also it depends on my psychology Less

The Hartford

The questions were pretty standard, the only one I got that I have never really had before was to explain the difference between business writing and regular writing.

1 Answers

I explained that business writing needs to be more brief and concise than regular writing. It takes big ideas and condenses them. Less

UnitedHealth Group

Tell me about a time you had to meet a deadline-what was it-what did you do and what was the outcome?

1 Answers

They want you to use a situation that has happen within the last 2 years

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