Associated Customer Service Representative Interview Questions
874
Associated Customer Service Representative interview questions shared by candidates
Tell me about your sales experience.
5 Answers↳
It's good and want to be speak polite to the customers and want to interact with them that he wants to like come back to the shop again Less
↳
It was quite exciting. Because different types of customers comes to me and everybody have their own need. So i always try to fulfill their needs,so that they can come to us again. Less
↳
It’s good experience to me because i can interact with different customers that make me more knowledge and good contacts with them and also according to that i can understand there needs so we can full filling their needs. Less
"How did you handle a situation where the customer was upset?"
4 Answers↳
My go to answer is to always remain calm because people feed off of energy. Also, to listen, understand, apologize and find a solution to assist. Don't know if this is the best answer but it has always worked for me in my experience with servicing upset customers. Less
↳
I have an interview with them tomorrow and i am extremely nervous!!! Can you remember any other specific questions they asked? I need to prepare myself 100% lol! Less
↳
"What are some qualities that would make you successful in the CS field?" "What do you expect of your co-workers/ supervisor?" Less
Name a time where you had to tell someone something they did not want to hear
4 Answers↳
When I told my fitness manager that management was not his strong suit
↳
Telling my son that his friend killed himself
↳
Telling my mother that she is sometimes way too self-absorbed and needs to look at everyone's point of view Less
Why is it important to follow the safety rules at the plant
4 Answers↳
Safety is a Core Value at USS and everyone should go home after work just as they started it that day SAFE Less
↳
This is an interesting read: bit.ly/faang100
↳
Safety is first priority
Why are you interested in this job?
4 Answers↳
Yes
↳
Yes
↳
i can improve my self in your company because there fininacal institution I'm interested I'm MBA completed your company environment seems it has a well climate that wise I can interested in your company. Less
I have ping pong balls that I want to ship across the ocean in a freight ship. How many can you fit?
3 Answers↳
- What is the shape of the ping pong balls? The shape of a ball is a ball, man =) It's better if you find the answers by yourself on this questions. The key element they want to know is how can you think and look for the answers in the world around you. You should better predict all measurable values, than ask about them Less
↳
and predict doesn't mean you just say ....hmm let it be 22. No. You should say that you saw a stap on one of balls with it's mass equal to 1g. And you saw a picture with a cargo ship near a man in dock so it's like 10 floor building and each floor is 3m high...so calculate Less
↳
Make sure to ask clarifying questions. - How big are the ping pong balls? - What are the dimensions of the ship? - What is the shape of the ping pong balls? Less
If a store didn't want to place any styles on markdown, how would you address the situation?
2 Answers