Call Center Interview Questions in Atlanta, GA | Glassdoor
Call Center Interview Questions in Atlanta, GA

Call Center Interview Questions in Atlanta, GA

"Call center representatives are masters of communication. Employers are looking for candidates who have superb customer service skill and can easily explain issues to clients without face-to-face contact. In preparation for an interview, make sure you are well-versed in the company's operations and main products. They may ask you to sell them a product or role-play a scenario with an irate customer."

Top Interview Questions

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Explain a time when you did not agree with your director about a policy?

1 Answer

Policies are in placed for a reason, agreeing is not necessary but voicing your opinion and getting understanding helps to ease acceptance of the policy.

Describe previous negative customer service experiences and how I handled them.

1 Answer

Why would you be interested in this position with the level of your experience.?

2 Answers

Work history , Expected Pay , She was unprepared and stated that the person who usually does the question was not around or answering the phone 🤔

1 Answer

Do you have reliable transportation?

1 Answer

Why do you want to work for comcast

1 Answer

Went over the resume and explained what I did in each job.

Tell me about a time when you had to speak with an irate customer and what was the outcome.

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