Customer Service Associate Interview Questions in Atlanta, GA | Glassdoor

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Customer Service Associate Interview Questions in Atlanta, GA

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Customer service associate interview questions shared by candidates

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How did you handle situations.

1 Answer

I gave a detail account about how I handled a situation. I explained from start to finish. Interview was simply and not well put together. The interview was short and she was not prepared.

If you talk on the phone with any anger customer how would you handle the customer?

1 Answer

Was asked to explain why I wanted to work at Macy's.

1 Answer

Are you comfortable pushing credit cards? Do you have experience in that?

1 Answer

Tell me about your previous experience? How do you provide good customer service? Gove examples. Which dept would you like to work in? Is there anywhere you don't want to work?

1 Answer

Do you really feel you can do the job!

1 Answer

Typical questions they want answers to, times you dealt with difficult situations, customers, what qualifies you...

1 Answer

With us being a Customer driven company; explain a situation where you would go out of your way to assist a difficult customer?

1 Answer

How to style for an occasion

1 Answer

What are you greatest strengths?

2 Answers