Customer Service Representative Interview Questions in Atlanta, GA | Glassdoor

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Customer Service Representative Interview Questions in Atlanta, GA

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

Top Interview Questions

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"Tell me a situation in which something was broken and what did you do to fix it without a supervisor" "Tell me how you would handle conflict between your coworkers" "Tell me how you handled a difficult customer, what did you do to resolve the problem"

2 Answers

How much were you paid an hour for working there?

I will be paid $12.50 I haven't started there yet

How do I know that you wouldn't accept a position from a totally different company if you were called upon by a recruiter, and offered $10k or $20k more per year?

3 Answers

All the regular interview questions such as why MC

1 Answer

What is your weakness

2 Answers

Primarily ALL behavioral interview questions... Tell me about a time when.....

1 Answer

What is it that I'm expecting from TMX Financial?

1 Answer

Why do you want to work for ACS.

2 Answers

Do you have any other job interviews lined up this week?

1 Answer

what is your Greatest weakness

1 Answer

Customer ordered the wrong item. How can you assure the customer without actually just performing the task?

1 Answer