Customer Service Specialist Interview Questions in Atlanta, GA | Glassdoor

Customer Service Specialist Interview Questions in Atlanta, GA

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Customer service specialist interview questions shared by candidates

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How would you handle an irate merchant?

1 Answer

Standard response - LISTEN Technique

Explain a group situation you were part of and you failed. Explain the role you played and what you learned from it.

1 Answer

They give you a math test and I believe a personality test. Basic questions about how your work ethic is and interactions with others.

1 Answer

What's your experience with sales? Can you sell me anything you can see in this room?

What have you done in your past jobs that you think makes you a good fit for Office Depot and it's values

Describe a time you dealt with a difficulty customer and what did you do to resolve

Describe a time you had to deal with an upset customer and how did you defuse the customer.

How would I be able to manage 15 service hours a week or more?

1 Answer