AT&T premises technician interview questions shared by candidates
The interviewer used scenarios in about the customer experience such as; Tell me about a time when you failed at work, or Tell me about your experience with an unhappy customer and how did you resolve the situation?
Only 4 questions. What is your experience? How have you dealt with a difficult customer? A time you had to demonstrate a product? A time you had a problem at work and how was it resolved.
Nothing too difficult. Maybe the last 4 questions where you have to describe a situation, but if you review and practice for those should be somewhat easy.