Customer Service Associate Interview Questions in Austin, TX | Glassdoor

Customer Service Associate Interview Questions in Austin, TX

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Customer service associate interview questions shared by candidates

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Tell us about a time you had to deal with a customer issue. How did you go about it?

Tell me about a time where you had to multi-task across multiple mediums (phone, email, web, etc.). How did you handle it? What did your supervisor think of your performance?

What qualities do you bring to the table that would benefit the company?

Tells us about the last time you had a conflict and how did you handle it.

1 Answer

Name a time you failed to make a customer happy. How did you respond?

Are you authorized to work in the US...

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What is important to you, what motivates you, personally?

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