Customer Service Associate Interview Questions in Austin, TX | Glassdoor

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Customer Service Associate Interview Questions in Austin, TX

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Customer service associate interview questions shared by candidates

Top Interview Questions

Tells us about the last time you had a conflict and how did you handle it.

1 Answer

Made up a low level conflict and did the team player approach.

How do you prefer criticism to be relayed to you?

1 Answer

What is something that you struggle with that you hope to improve about yourself?

Describe a situation dealing with a difficult customer and giving service above and beyond.

Tell us about a time you had to deal with a customer issue. How did you go about it?

What about your current or previous job makes you think you are a good fit for this role?

how would you handle a coworker that is being difficult to deal with?

1 Answer

Describe to me an example of great customer service where you went above and beyond.