As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.
it was all tell us when you "insert prev experience here"
there just looking for a positive customer outcome.
Hello! I have my face to face interview in 5 days! Can u please tell me what questions they asked? and any additional tips are very welcomed! Thanks!!!