"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."
Person #A has an issue how do you respond?
Pick the most positive responce
First I try to understand what exactly the person getting an issue and after that respond him politely and try to solve his issue as soon as possible and make the person satisfy