Customer support specialist interview questions shared by candidates
How would you describe Dropbox to someone technically savvy? What about your grandparents?
I answered this pretty straightforward; Explaining that Dropbox auto-syncs files by only changing the information you've updated rather than uploading the entire file after you've edited it for tech-smart people, and then explaining that "It's kind of like when I used to send you emails with pictures of the family in them but easier because you don't have to download the files anymore, they're already on your computer."
I told them I left my current job, and gave brief explanation. They urged me to keep explaining why I left, which I suspect was a way for them to gauge my potential loyalness to a company. Watch your wording with these folks. They followed up with the question, "If you were CEO of that company, what would you do to change it?"
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