Sales team member interview questions shared by candidates
What would you do if a customer disputes a price?
I assumed they would have some sort of store policy for how to deal with that, but apparently, employees are supposed to decide on their own. I answered that I would check the price to make sure. But I don't think that impressed the interviewer very much, because he seemed to suggest that I was supposed to just give the customer the lower price.
No really unexpected questions. All questions were basic (and excellent questions to ask) about your experience, and how you would handle various customer service situations.
No difficult questions. They do like that you ask them questions at the end! They give a very thorough answers and make sure you understand everything said.
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