Auto Claims Representative Interview Questions | Glassdoor

Auto Claims Representative Interview Questions

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Auto claims representative interview questions shared by candidates

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One question was a claimant was supposed to pick up his car from the repair shop on Friday but said he was in a meeting. Called on Monday to ask us to pay for the 3 additional days rental fee. The claimant emphasized that it was my client's fault.

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Not sure, I think there's no right or wrong answer to this one. It's all up to you.

A lot of behavioral questions "Tell me about a time when....etc"

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Tell us about yourself?

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What you tell an insured who was being charged for a car wash when vehicle was being delivered?

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With your major, why do you want to work here? Describe when you have had to interview people?

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When was a time you had promised a customer results but could not deliver those results? How did you handle it?

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Describe a time you were not able to meet a commitment to a client.

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Tell me a time where you had to deal with a difficult customer?

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