Back of the House Team Member Interview Questions | Glassdoor

Back of the House Team Member Interview Questions


Back of the house team member interview questions shared by candidates

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Scenario: There is a some liquid spilled on the floor, a customer needing your attention with a product on a tall shelf, and a line at the registry. Your main job is at registry. how do you address these problems and why?

1 Answer

liquid spill (safety), customer with the shelf (important to get products in customers hands), then registry. They said that order was correct.

Combining my toy with someone elses was pretty challenging, in that you had to try to sell items together that were completely unrelated.

What was the most difficult situation you've had with a customer or a boss and what kind of outcome took place?

Q: What was one thing that they asked you?

1 Answer

What can you bring to Toys R Us?

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