Bank Teller Interview Questions | Glassdoor
Bank Teller Interview Questions

Bank Teller Interview Questions

Employers hiring bank tellers are looking for candidates who can provide superb customer service regardless of stressful circumstances. Expect a lot of situational or role-play questions that will assess your ability to diffuse unsatisfied customers and handle money professionally. In addition, bank tellers must also be comfortable with counting and handling bills efficiently and accurately, so come prepared to answer a mental math counting teaser.

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Please walk me through your resume.

1 Answer

What was your greatest achievement at work?

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Tell me about a time that you exhibited good customer service?

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What would you do if you had not met your weekly goal and had to meet it?

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What is a time when your customer service was not up to par and how did you fix it?

1 Answer

Nothing unexpected or difficult, they are looking for honest individuals that won't steal and will protect the bank assets which equate to customer assets. However beware they expect you to sell bank "products" and "sticky services" which they will NOT tell you until you are hired.

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How can you sell this credit card?

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What would you say is your greatest weakness

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How would you handle a difficult customer?

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Why did you leave your previous employer

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