Bank Teller Interview Questions | Glassdoor

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Bank Teller Interview Questions

Bank Teller Interview Questions

Employers hiring bank tellers are looking for candidates who can provide superb customer service regardless of stressful circumstances. Expect a lot of situational or role-play questions that will assess your ability to diffuse unsatisfied customers and handle money professionally. In addition, bank tellers must also be comfortable with counting and handling bills efficiently and accurately, so come prepared to answer a mental math counting teaser.

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Did you or any family memeber make any contribution to the election campaign?

3 Answers

Don't know what was this about.

Sounds like it was an inappropriate question on their part..

I would respectfully decline to answer. Not appropriate in a general interview. HOWEVER, FINRA disclosures are different in this respect- but that would not come into play until after you are hired, or at least well beyond any basic interviews.

What is the most important thing about customer service?

3 Answers

are you flexible?

2 Answers

1. Let's role play, sell me a bank product..... 2. If im a customer and I declined what you are trying to sell me...

2 Answers

What is exceptional customer service to you?

3 Answers

Have you had any past sales experience?

1 Answer

Have you had past cash handling experience

1 Answer

Why are you looking to leave your current job?

1 Answer

Sales, a time you were helpful, a time you had to resolve an issue.

1 Answer

I can't remember exact questions but they ask a lot about the "customer experience". What your history is giving exceptional customer service.

1 Answer
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