Banker interview questions shared by candidates
1. Let's role play, sell me a bank product..... 2. If im a customer and I declined what you are trying to sell me...
1. Hello, welcome to chase, how can I be of assistance to you today? I see that you're not enrolled in our chase dollar for dollar, would you like more info on that today? 2. Customer: no, I don't have time. Teller: Well, can I write down your info and have a personal banker call you later? I think this is where I messed up, saying this, lead the branch manager to thinking I was over qualified. She mentioned tellers usually don't want to sale people anything, they just want to do a transaction.
I think you did a great job. Another way to handle it would be (re 2) "I understand. I'd like for our personal banker to provide you with more information. When would be a good time for them to call you"? Then obtain phone number
Avoid yes/no questions. They leave customers with an easy way out. “Ok, I understand you’re busy. We can reach out and get you enrolled at a better time. What’s the best email/phone number to reach you at?” A question like this doesn’t have the easy way out of simply saying yes or no.
Most difficult questions were regarding step by step use of specific equipment. For instance, how to set up and administer a nebulizer. Dosage, etc. How would I handle a patient in a nursing home on a BLS transport that was unconscious if the nurse was not in the room and my partner was also an EMT and the patient had obviously fallen from her bed.
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