Banking center manager Interview Questions

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Banking Center Manager interview questions shared by candidates

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Bank of America
Banking Center Manager was asked...August 30, 2011

Haven't I been told in the past that I am over qualified for positions, how do I feel about it.

1 Answers

Yes, however based on the current priorities in my life, I feel that my skills will be best utilized in this position, Less

Bank of America

How would you handle being given a branch that is underperforming?

2 Answers

Good answer but one of the best ways to start fast is to start with higher energy in the branch which improves communication with the clients as well as the clients becoming more open and receptive to offers. You can make the biggest impact, fastest impact which will help uncover the more complicated items that need to be resolved through training, performance review, role plays and team goals. You can't wait for the time to get meetings scheduled to make improvements you have to do things that have immediate impact! Less

I would analyze my associates approach with each customer. Take notes on things the did correct and things they need to work on. Sit them down individually and help them learn the proper sales process and customer service skills needed for this industry. If this step fails I would repeat and role play. Less

IBERIABANK

How do you see yourself in 5 years?

1 Answers

I was unprepared for this question.

MidSouth Bancorp

They mostly asked about goals, and how I would handle different situations pertaining to procedures and customer service.

1 Answers

Was this position at the magnolIa banking center? Just curious.

Academy Bank

How would you handle conflict between employees?

1 Answers

By Awareness about rules and importance of understanding.

Bank of America

If I called you former boss - what would he/she say you needed to improve.

1 Answers

Have taken criticism to personally in the past, and have worked to change perspective "business" not personal. Less

Bank of America

How do you cross train employees?

1 Answers

Product quizzes, company web site, role play, lead by example, one on one conversation and delegate the duties. Less

Bank of America

How do you work as a team?

1 Answers

Delegate and rotate the assingment with each memeber of the team. Work with each employees strenth and weakness and motivate them. Less

Bank of America

Can I work with the salary they offered me?

1 Answers

I said yes.

Bank of America

I was asked about being over qualified and would I commit to staying for at least 3 years.

1 Answers

I was able to explain life changes and my ability to flex my style to fit the potential role. Less

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