Banks & Credit Unions interview questions | Glassdoor

# Banks & Credit Unions interview questions

Bank of America Interviews

www.bankofamerica.com /  HQ: Charlotte, NC

3,615 Interviews

2.7 Average

Capital One Interviews

www.capitalonecareers.com /  HQ: McLean, VA

2,468 Interviews

3.1 Average

U.S. Bank Interviews

www.usbank.com /  HQ: Minneapolis, MN

834 Interviews

2.6 Easy

## Interview Questions

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### Data Analyst at Capital One was asked...

Nov 8, 2010
 Case interview: basic business problem (if product X costs Capital One \$4.00 per unit, with a \$800 sunk cost, and we charge X amount of dollars along with a \$10 annual fee, how many do we need to sell to break even, etc). Followed by a longer discussion of more complex problems that the situation might entail.5 AnswersMostly algebra, basic economics, and common sense.total cost= 4x + 800 total income= x^2 + 10x to break even: 4x + 800 = x^2 + 10x solving for x by evaluating the quadratic equation above, x ~= 25.45 To break even, 26 units must be soldWhy is x^2?Show More ResponsesErin - it probably shouldn't be. The Revenue side should be (unit price + 10) * number of units sold. Dapo has assumed that unit price and number of units sold is the same since the letter X is used to describe both variables. That might be correct, but it would be an odd quirk of the question - I'd bet that you can ask what the unit price is.very good if all 3 of you are interviewing, I can get the position. It doesn't say the annual fee is per product, so you have to assume or ask if it is the case, and if not the # of customer and potential customers estimation. And that x^2 Dapo, did you pass the online test?

Mar 20, 2014
 Tell me a time when you had to influence clients to follow a different course of action.1 AnswerI explained the context for my client's initial inclination and how I persuaded them to adopt a different alternative through case studies, data and postulating how their selection would impact their users in the future (creative visualization).

Mar 18, 2014
 a question I remember was "With this tough economy how ccan you be successful"1 AnswerI answered, "In a tough economy people are looking for better solutions and I can sell them"

### QA Analyst at First Horizon was asked...

Dec 13, 2012
 What is the relationship between software requirements and QA testing?1 AnswerRequirements are the blueprint by which QA testing occurs. QA's role is to perform an audit on the requirement to ensure the functionality meets the stakeholders product scope criteria.

### Credit Analyst at Macatawa Bank was asked...

Jun 28, 2010
 What would you ask when someone wanted to borrow a money? What specifically would you look at (in the financial statements)?1 AnswerHow much do you need and what is the money for? Look at value of new purchased item, inventory, depreciation, accounts receivable, etc to see if the loan is servicable.

### Part Time Teller at Chase was asked...

Jan 7, 2015
 How does good customer service sounds, feels, and looks like?1 AnswerA good customer service sounds, feels, and looks like when you know you have made the customer feel special. When they leave the branch, they have a smile on their face.

### Compliance Officer at TD was asked...

Mar 8, 2013
 What do you do when you have a client who does not agree with your assessment and you have to please him but also comply with the rules and regulations? 1 AnswerFirst of all, I will ask him regarding on the practices that currently being practiced by him. I will discuss with him on the posibilities of risk that can be occurred and how he can manage and control it. If the control is adequate enough, I will highlight and report it to the Management regarding his best practices and controls. But if he cannot answer me on the controls on how to mitigate risks that we highlighted before, I will highlight to him the implications and the consiquences of my assessment/finding. Or I will put it in the report and recomend to him whether he will require to comply the procedures or change the company's procedure.

### Portfolio Manager at Harris Bankcorp was asked...

Aug 26, 2011
 What are warning signs of a deteriorating credit?1 AnswerIncreasing leverage, over drafts and / or past de payments, slower turnover of A/P

### Accounting Technician III at Navy Federal Credit Union was asked...

Apr 30, 2013
 Only one off the wall question: "What is your favorite FASB pronouncement and why?" I wasn't prepared for this one, but it didn't seem to have a negative impact on my interview.1 AnswerKnow the list of FASB pronouncements and be able to briefly explain why you like one to prove your knowledge (like Disclosure of Foreign Currency Translation Information or Accounting for Contingencies)