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In a call center scenario, determine the average talk time, total talk time, call duration etc.(data given)

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Describe a situation in which a customer was going to back out of a large deal and how did you handle it?

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How did you know the information about a product that you would refer to another person?

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If someone offered you $1000 today or paid out at $100 a month over the next ten months, which would you take?

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What does PNC stand for?

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Describe a time where you implemented an improvement to improve something at a past job?

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Why do you want to work here?

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The time quant test. Need to use mathematical calculations along with logical rationalization. There is not enough time to complete.

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What is exceptional customer service to you?

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Do you want the postion?

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