Ughh! Not again! I know employers don't want to know about my hobbies or family. I haven't had to be tortured by to many interview's but I've never had one that differed much from the rest. Just do a little research on typical questions asked during an interview and you'll be fine.
When answering this, I touch on hobbies and all to show I'm human, and I tie it into the job I'm applying for. I've gotten "tell me about your background and experience, and tell me why it's relevant to the job you're applying for," and it's a more straightforward way of asking the same question (and you should treat it the same).
Take the time with the customer you're with and go back and forth with other customers and ask for patience for customers.
I would stay with the customer and not have them wait because everyone deserves their turn, but I would call for some assistance with helping others. Customers appreciate that and happy customers are repeat customers.
You've just witnessed an employee walk to the front of the store, take a candy bar, unwrap it and eat it without paying. You feel that this is somewhat routine and has happened before. What would you do?
My answer and first instinct was to tell security. He said that I was the first one ever in his interviews to say this. This is the answer to remember, and the one to use. Notifying a manager is correct as well, but telling security makes you seem more intuitive in the circumstances.
by telling security they can now watch employee. if employee is "taking" a candy bar, what else are they "taking"????
Truth of the matter is, we've all been in this situation (unless you haven't worked before). Be honest and don't try to sugar coat your reaction to the situation. A manager, especially in retail, will understand. Trust me.
I have worked in the back office and had to deal with angry customers. Phone calls can be just as upsetting as face to face meetings.
This is more personal to a question but overexaggerate. Here is my example: Well Mr. Manage, I had this sudden urge to do something for the community. I'm not sure exactly what came over me but before I knew it I was volunteering for a can food drive 2 years ago. After that I started getting involved with church volunteer organizations such as delivering food to the hungry. I really like to help. Whereas my real situation was I had no choice since my mom made me at the time :P
Explain that shrink is "CLEARLY" stolen, merchandise that has been opened and that the actual merchandise is missing inside of the box/container. (keyword "clearly" not everything that is opened is considered shrink but most of the time it is indeed, stolen)
Shrink is, broadly speaking, a loss of merchandise (the difference between how much product the computer thinks you have and how much product you actually have). Most shrink is caused by theft, but it could also be caused by somebody (accidentally) ringing something up wrong or someone simply counting wrong. This is one reason that accuracy and care are important.