Billing specialist i Interview Questions

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Billing Specialist I interview questions shared by candidates

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Hudson Headwaters Health Network
Billing Analyst I was asked...July 4, 2011

What do consider something you struggle with during work?

1 Answers

I don't like to feel I wasn't able to complete one project at the end of the day even though I know we all have bad days or too much work. Less

Ankura

Can you tell me what an accrual is? I want to know how you define it.

1 Answers

I’m an engineer with only one accounting course under my belt. I can’t really say for sure what an accrual is. To the best of my knowledge, it is a amount that gets carried over into the next billing period. Less

Comcast

Name a time when you got into an altercation with another employee. What happened and what did you do to resolve the issue?

1 Answers

When another employee is telling me how to do my job and I have been trained by supervisors I refer back to my training and if any questions or concerns ask my supervisor Less

Comcast

What steps would you take to upsell a customer on another service?

1 Answers

Offer the best options according to the customers needs and satisfaction

Comcast

What does customer service mean to you?

1 Answers

Providing the best services available to make the customer be happy with the service they received Less

Ankura

Do you know what an accrual is? I would like to know what your definition is.

1 Answers

I’m an engineer and have only had one class in accounting, I don’t quite remember. Less

Comcast

Where do you see yourself 10 years from now

1 Answers

I answered saying that I intend on being at Comcast for several years

Comcast

Name a time when you had to deal with an upset customer. What happened and how did you handle it?

1 Answers

Appologize and be very polite and understanding as possible and offer any other options available to the customer so they are happy Less

Ankura

Did your previous job require you to create Pivot Tables? Do you know how to use them?

1 Answers

Yes, I have some experience with Pivot Tables and how to use them.

Orlando Health

Are you comfortable with no patient contact? as the position is in a office setting

1 Answers

Yes I prefer too have to speak with patients and stay behind scene

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