Billing Specialist Interview Questions
"Companies rely on billing specialists to develop and send bills and collect payments from customers for services rendered. Employers are looking for candidates with familiarity of basic financial software programs and the strong communication skills necessary in an administrative setting. No degree is necessary for this position, but an associate's degree in accounting or a related field will give you a leg up."
How would you handle an irate customer if there therapy wasn't going well or their insurance information was incorrect according to their plan?
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Try to assist the patient and answer any questions and try to explain. How to correct issue. Less
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First, asking the irate customer the exact problem he/she experienced. Secondly, looking into customer’s chart/ record to evaluate it’s situation. Thirdly, consulting the nurse/ supervisor/ doctor about it. Last, but not least in case of an insurance issue, calling the customer’s insurance agency to clarify & replace with the correct information. Less
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By first finding the root of the question/cause so you can answer correctly or get the appropriate person to assist the patient; so there is no tine delayed because that just adds to the frustration and get it taken care of as quick as possible and always follow back up with the patient even if you didn't resolve it Less
How do I see myself in the company?
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Growth and retiring here.
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Company is polished staff are well qualified & serious ly attainting.g With my pleasing personality. Thanks Less
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With hard working & pleasing personality.. Thanks
Basic.
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Yes they will and then watch out! They will turn on you and fire you. Look into this companys history and law suits before you waste your time Less
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The fast interview process is due to the high turnover rate. This company is absolutely the worst place I have every been employed with. I've worked for family owned business in the past, however none compare to the amount of nepotism and favoritism as GPL, There is absolutely no professionalism or serious business structure within this organization. Less
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General answerz
What's an EMR system?
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Electronic Medical Record system
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Electronic medical record system
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Electronic Medical System, i.e. Epic
What is your typing speed? How familiar are you with excel? How are you at using windows? Have you used n ERP system before?
3 Answers