Billing Specialist Interview Questions | Glassdoor

Billing Specialist Interview Questions

"Companies rely on billing specialists to develop and send bills and collect payments from customers for services rendered. Employers are looking for candidates with familiarity of basic financial software programs and the strong communication skills necessary in an administrative setting. No degree is necessary for this position, but an associate's degree in accounting or a related field will give you a leg up."

Top Interview Questions

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What has been your past experience with difficult people?

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Remain calm and try to gauge the situation, always pointing out you're willing to help but not to the point where you jeopardize your other tasks. If they prove to be too difficult, then seek advice from higher.

If you could have any super powers, what would they be?

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What 3 things do you look for in a company?

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What do you know about Five Brothers?

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Why do you want to work here at labcorp

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What do you expect on your first day of work?

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If a patient was screaming at you on the phone, how would you handle that situation?

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Tell me about yourself? How do you manage to deal with irate customers? Really a bunch of questions you can easily find answers to on Youtube or something. Nothing special about common questions anymore. Just use your STAR method and lessons learned. But even answering the questions with extreme details won't land you a job anymore. You have to fit the culture, they have to like you, and you have to learn how to spark up a real conversation.

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Why should I hire you above all the candidates that have applied?

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Can you handle the travel? 75 to 100% travel

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