Claims Adjuster Interview Questions in Boston, MA | Glassdoor
Claims Adjuster Interview Questions in Boston, MA

Claims Adjuster Interview Questions in Boston, MA

"As an insurance claims adjuster, you'll need excellent customer service skills, strong decision-making abilities, and the confidence to excel in a stressful and fast-paced work environment. In preparation for an interview, come ready to discuss how you would properly evaluate evidence, make sound decisions, and deal with customers who disagree with those decisions. Employers may also ask about how you would remain neutral and focused when settling claims for damages from natural disasters or other tragedies. The licensing laws for claim adjusters vary by state, so make sure to check your state's laws before going to interviews."

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Why work for Safety?

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Tell me a time you disagreed with a supervisor. How did you handle the situation and what were the results

What are some things you researched about Progressive?

Discuss a time when you handled a particularly agitated claimant? How do you handle stress? How do you work in a team environment?

Tell me about a challenging situation you were in and how you solved it?

They made a commitment at the job offer level and did not ultimately honor that commitment.

Name a time you had a difficult customer.

1 Answer

Tested my knowledge of law

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What would you do if you didn't know how to complete a task you have never done before and a supervisor was not available?

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