Branch Manager Interview Questions

Branch Manager Interview Questions

"A branch manager demands the skills of someone who is proficient in accounting, but can also build good customer relations, oversee operations, and approve loans and lines of credit. During an interview, be prepared to talk about your experience in managing others, creating a good rapport in the community, and motivating your staff to be successful and ethical. Beforehand, prepare yourself with how you would handle a stressful, difficult, or struggling employee and your tactics to get them back on task."

2,904 Branch Manager interview questions shared by candidates

Top Interview Questions

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Continental Carbonic
Branch Operations Manager was asked...October 4, 2015

He asked me two questions, they were both about how I would fix a branch with low morale and engagement.

1 Answers

I said I would interview each employee and get a feel for all the dynamics, start with the low-hanging fruit and see if the employees have any suggestions for improvement, and then manage accordingly from there. He didn't like that I wanted to ask the employees for improvement ideas because that was "my job" and he suggested I may have to "fire everyone and clean house". Less

Citi

We all work with someone who might not be as ethical as we are. What was the issue and what did you do?

1 Answers

Employee opening accounts for clients that did not request them or understand what they were doing in the acct opening process. I addressed it with that employee and reviewed the account opening guidelines and ethics. Informed them of the process that would be instantly instituted if a this practice did not stop immediately. It did not happen again. Less

Enterprise

How do you handle a situation where one of your employees is just not getting the hang of selling/able to perform up to our standards?

1 Answers

Use progressive discipline, document everything, eventually let employee go if necessary - not everyone is meant to work at ERAC Less

G4S

Do you know to speak Marathi ?

7 Answers

I'm speak to English, Hindi and marathi

Yes

Sorry sir I am speak to nepali Hindi and English that's all

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Where there a time in your current position where you made the wrong decision? How did you deal with it or fix the issue?

8 Answers

Ask a supervisor, try to fix the problem, check with the crew leader.

Ask a supervisor for help, try to fix the problem and check all the system with the crew leader. Less

Tray to fix the problem i ask the check crewleader

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National Bank of Greece

Are you ready to make the target of the branch.

5 Answers

lets do it

Yes , of course.

Definitely

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webuyanycar

Are you flexible to work any day of the week

5 Answers

yes

Yes I’m flexible to work anytime

Yes

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Intelligent Office

Are you married or have kids?

4 Answers

Im currently single and I have a dog.

HUGE NO-NO in the hiring world. Potential employers CANNOT ask about marital status and kids. YOu can sue them if they do! Less

That's a huge lawsuit waiting to happen. It is completely illegal to ask such questions. Someone failed HR 101. Less

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Cortech

I was given a riddle to answer

4 Answers

I answered the riddle the best I could. They just want to see you try, any answer is better than no answer Less

Yes, I know

Yes, I know its Riddle

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Advantage Resourcing

Why do you want to leave your current job?

4 Answers

Received e-mail about position and it aligns with my experience and background.

Change state

Change state

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