"A branch manager demands the skills of someone who is proficient in accounting, but can also build good customer relations, oversee operations, and approve loans and lines of credit. During an interview, be prepared to talk about your experience in managing others, creating a good rapport in the community, and motivating your staff to be successful and ethical. Beforehand, prepare yourself with how you would handle a stressful, difficult, or struggling employee and your tactics to get them back on task."
We all work with someone who might not be as ethical as we are. What was the issue and what did you do?
Employee opening accounts for clients that did not request them or understand what they were doing in the acct opening process. I addressed it with that employee and reviewed the account opening guidelines and ethics. Informed them of the process that would be instantly instituted if a this practice did not stop immediately. It did not happen again.